Returns & Exchanges
Official Barbara O'Neill offers a 30-day return policy for all unworn and unwashed fashion items in their original packaging. We are committed to ensuring you are completely satisfied with your purchase and offer seamless exchanges for different sizes or styles.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing